Straightforward answers about text messaging, opt-ins, campaigns and the Message Rewards platform.
SMS is standard text messaging. MMS supports richer content such as images and longer message content.
An opt-in is a customer’s permission to join your messaging list. Message Rewards supports multiple signup methods including keywords, QR codes, kiosks and web forms.
No. A kiosk is one option. Customers can also join through QR codes, keyword campaigns, mobile experiences and web forms.
Yes. MMS campaigns can include image-based creative for products, food, promotions and events.
Yes. You can create trigger-based messages such as welcome sequences, birthdays, anniversaries and win-back offers.
Yes. Message Rewards emphasizes personal support and can help with campaign ideas and messaging.
The platform supports campaign, click, check-in, redemption and other performance reporting.
Campaign targeting can be organized around parameters such as store location, making the platform suitable for multi-location programs.
The existing Message Rewards program states that it uses industry-standard encryption and follows TCPA guidelines. Final site language should be reviewed against current technical and legal practices.
The existing program states that it works with major carriers across the U.S. and Canada.